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At Flowfabrics, operated by Corvent Enterprises, we are committed to protecting your privacy with utmost seriousness. Your personal information is valuable, and we handle it with care, transparency, and responsibility. The data you share with us is only used to provide a secure and dependable shopping experience. 

In this policy, the terms “we,” “our,” or “us” refer to Corvent Enterprises, while “you,” “your,” “user,” or “users” denote any individuals who visit or purchase from Flowfabrics. This document explains how we collect, manage, and use your personal information. By continuing to browse or shop on our platform, you agree to our practices. If any part of this policy is unacceptable to you, we advise not using our services. 

Information We Collect 

To deliver a seamless and personalized shopping journey, we collect the following: 

Personal Details 

  • Information such as your name, phone number, and email 
  • Your billing and shipping addresses 
  • Payment information to complete your transactions 

Browsing & Interaction Data 

  • Details about how you engage with our site, like previous orders and preferences 
  • Your interaction across our product listings and pages 

Device & Technical Information 

  • Your IP address, browser version, and device specifications 
  • Location data if access is granted 
  • Insights about how the site is used to improve performance and safety 

Cookies & Tools 

  • Cookies that enhance your personalized browsing 
  • Tools that assist in showing you the most relevant product options

How We Use Your Information 

We use the collected data for purposes such as: 

  • Order Fulfillment & Support – To process your purchases and respond to any queries 
  • Personalized Experience – To enhance product suggestions and improve navigation 
  • Promotions & Updates – To send promotional emails or updates (only with your consent) 
  • Security & Fraud Prevention – To detect and stop unauthorized or suspicious activities 
  • Legal Requirements – To comply with legal obligations and regulatory frameworks  

Sharing Your Information 

We never sell your personal information. However, it may be shared under the following conditions: 

  • With trusted service providers   (e.g., payment processors, courier partners) 
  • When legally required or in the event of suspected fraud or abuse 
  • With  business partners, strictly for service-related purposes and under confidentiality agreements 

Cookies and Tracking Technologies 

We use cookies, web beacons, and similar technologies to improve your experience, analyze traffic, and present personalized content. You may control cookie settings through your browser at any time. 

Data Storage and Security 

We apply industry-standard security measures, including SSL encryption, secure servers, and restricted access protocols, to safeguard your data. While we aim for full protection, no method can guarantee 100% security. 

Data Retention Period 

We store your data for 8 to 12 months after your last visit or interaction unless longer retention is legally necessary for tax, compliance, or regulatory reasons. 

Your Rights and Choices 

You are in full control of your personal data and have the right to: 

  • Access or update your information 
  • Request deletion of your data (within legal constraints) 
  • Opt out of promotional messages 
  • Disable cookies through your browser settings 

Children’s Privacy 

Our services are meant for users aged 18 and above. We do not intentionally collect data from minors. If such data is found, it will be permanently deleted. 

Third-Party Links 

This site may include external links to third-party payment gateway or external service providers. We are not accountable for their privacy policies or content. We recommend reviewing their terms before interacting with them. 

Changes to This Privacy Policy 

We may update this Privacy Policy from time to time. Any changes will be posted here. Continued use of our services indicates your acceptance of the updated terms. 

Consent 

By accessing or using our website and services, you consent to the collection, use, and sharing of your data as outlined in this policy. 

Contact Us 

If you have any questions, concerns, or specific requests regarding this Privacy Policy or your data, please get in touch with us at: 

corvententerprises@gmail.com